Learn More Support In

Learn More Support In

Blog Article

We all have had to face a tech problem in the past that required us to seek tech support. The problem can range all over the place, it could be a problem with your printer, computer or who knows maybe even your cell phone. When it's time to try and find tech support, in order to get the support you want, here are a few tips on things to do when submitting requests for tech support, or even just doing a quick web search for it.

That's right. Even with a service agreement, they will send the part to you so YOU can put it in or YOU can ship it back to them for repair. See what I mean by "Consumer Replaceable"? Oh, yeah by the way the parts they send out for you (to install all by yourself) will probably be "refurbished". Nope, you don't even get a new one.



Why can't I find an managed it services site that talks to me in a language I can understand? Information Technology is a broad term; I'm just trying to get my printer to work!

One of the biggest advantages that tech support I.T you get with Pay as you go IT is that you need not invest on costly pieces of equipment hardware and software. All this would be managed by the remote service provider.

How many customers does this leave unhappy. Even one is too many. By all means have your tech team help out with internal Managed I.T support uttah. issues, but only after all customer facing issues have been resolved. In the meantime an outsourced support team can do the grunt work for the rest of your staff.

Another t-shirt that's guaranteed to leave you warm and fuzzy reads "I get paid for tech support..." on the front, "...I don't get paid to care" on the back.

Don't start messing with every setting you find. Unless you know what they mean, changing settings only makes it harder to solve the original problem. You've probably got multiple problems now.